Privacy Policy

This privacy policy is provided by Mullinahone Co-operative Dairy Society Limited (Mullinahone Co-op) and its subsidiaries (referred to as 'us', 'our', or 'we' in the policy) for the information of visitors to our website and customers who buy products or services from us (referred to as 'you' or 'your' in the policy).

We are committed to ensuring that your privacy is protected. By visiting our website, or ordering products or services from us, you consent to the use of your personal information as set out in this privacy policy. We may change our privacy policy at any time. If we change our privacy policy we will post the changes on this website. We encourage you to frequently check this page for any changes to stay informed about how we protect the personal information we collect.

Please note that this privacy policy is subject to the terms and conditions of use of the website of Mullinahone Co-op and its subsidiaries (Terms and Conditions).

Collection and use of your personal information

We would refer you to our Data Privacy Statement which details how we comply with the requirements of the GDPR (General Data Protection Regulation) - https://tags.mullinahonecoop.ie/ots/spring/privacy-data

The information below is intended to provide further clarity regarding how your data is dealt with in processing the goods and services on this site.

We collect personal information that you provide to us at the time of registration to become a user of our website, or when you submit an order for products or services from us (e.g. by completing and sending us an application form or contacting us by phone, such as your name, email address, telephone number, home/office address, details of your order, etc.). Apart from this information that you provide to us, we do not collect any personal information about you on our website or otherwise.

We engage third parties to provide services to us or to perform functions on our behalf. Examples include website hosting, delivering packages, sending postal mail and e-mails and processing credit/debit card payments. Such service providers will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the personal information in accordance with GDPR.

Credit/debit card payments are processed by Realex via their own website and payment processing system and are subject to the terms and conditions and privacy statement of Realex. The credit/debit card details are not made available at any time to Mullinahone Co-op.

Sharing your personal information

Apart from our service providers, we may disclose your personal information to third parties:

  • for the purpose of or in connection with products or services you order from us, such as to the Department of Agriculture in connection with animal identification tags

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser and which may then be stored on your system.

Cookies allow us to understand who has seen which pages, to determine how frequently particular pages are visited and to determine the most popular areas of our website.

Please note that whilst you do not need to allow your browser to accept cookies in order to browse much of our website, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users.

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit/debit card details. We do not exchange cookies with any third party websites or external data suppliers and only keep cookies for the duration of your visit to our website.

Your browser also generates other information, including which language the website is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work).

Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

You accept the inherent security risks of providing personal information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Contact Us

If you have questions about how we use your information, you can reach our Data Protection Officer at privacy@mull-coop.ie, by post to Data Protection Officer, Mullinahone Co-op, Mullinahone, Thurles, Co. Tipperary, E41 YV05 or by contacting 052 915 3900.